Customer Service

We are unable to provide support for free extensions or themes, however, we do offer Magento development and customization services as part of our portfolio - learn more about our contract Magento support services

If you have purchased an extension or theme from us and are having problems with it, please email us at extensions@creatuity.com or call us at 214-810-5005. Please make sure to have your order number available when you call, or include it in your email if you email us. Please note that unless stated otherwise on the product page, all paid extensions come with 90 days of support, however, we cannot provide support for server-related problems and other problems that aren't related to the extension itself. 

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