Monument Metals: Magento 1 to Magento 2 Migration for a Precious Metals Dealer
Client: Monument Metals
February 12, 2026
Monument Metals, operated by Legacy Assets LLC, is a trusted precious metals dealer offering gold, silver, platinum, and palladium bullion to individual investors and collectors across the United States. In an industry where pricing changes by the minute and customer trust is paramount, Monument Metals needed a rock-solid e-commerce platform that could handle the unique demands of online precious metals sales.
The Challenge
Monument Metals’ Magento 1 platform had served the business well but was approaching end-of-life, creating security vulnerabilities that were particularly concerning for a site processing high-value financial transactions. The precious metals industry presents e-commerce challenges unlike any other vertical — product prices fluctuate with live spot markets, customers are highly security-conscious, and transaction values can be substantial.
The migration to Magento 2 needed to preserve the trust Monument Metals had built with their customer base while delivering a faster, more secure, and more modern shopping experience. Any misstep during the transition — lost order history, broken customer accounts, or checkout disruptions — could erode the hard-won confidence of precious metals investors who demand reliability and transparency.
Our Approach
Creatuity managed the Monument Metals migration across two distinct project phases: the initial Magento 1 to Magento 2 migration and ongoing managed services support.
The migration phase began with a comprehensive audit of Monument Metals’ Magento 1 instance. We cataloged every customization, from dynamic pricing integrations that sync with live precious metals spot prices to specialized shipping configurations for insured bullion delivery. Each customization was evaluated for Magento 2 compatibility, and our team developed migration strategies ranging from direct code migration to complete rebuilds on native Magento 2 architecture.
Data migration was handled with extreme care. Customer accounts, order histories, and product data — including the complex attribute sets that describe each bullion product’s weight, purity, mint, and condition — were migrated and verified through multiple testing cycles before the production cutover.
The checkout experience received particular attention. Precious metals buyers expect a checkout process that feels secure and professional. We rebuilt the checkout flow for Magento 2 with a focus on speed, clarity, and trust signals — ensuring that customers completing high-value purchases felt confident at every step.
Ongoing Managed Services
Following the successful migration, Creatuity transitioned into an ongoing support engagement tracked through the MONSP project. This managed services phase ensured that Monument Metals’ new Magento 2 platform continued to perform at the level their business demands.
Our support covers security patching — especially critical for a site handling valuable financial transactions — performance optimization during high-traffic periods when precious metals markets are volatile, and feature enhancements that keep Monument Metals competitive in the online bullion marketplace.
The combined delivery across both project phases represents a substantial body of work, from the foundational migration effort through the continuous improvements and maintenance that keep the platform healthy and growing.
Results
The Magento 2 migration delivered Monument Metals a modern, secure platform built for the unique demands of precious metals e-commerce. The new platform provides faster page loads, improved mobile responsiveness, and a more secure checkout experience — all critical factors for a business where customer confidence drives conversion.
The seamless transition from migration to managed services ensured continuity for Monument Metals, with no gap in support coverage as the business moved from its legacy platform to its new foundation. Through hundreds of delivered issues across both project phases, Creatuity demonstrated a sustained commitment to Monument Metals’ e-commerce success.
This engagement showcases Creatuity’s expertise in managing complex migrations for businesses operating in high-trust, high-value e-commerce verticals where reliability and security are non-negotiable.