Night Owl Security Products: Magento 2 Migration & Ongoing Support for a Leading Home Security Brand
Client: Night Owl Security Products
February 12, 2026
Night Owl Security Products is a recognized leader in the home security camera and surveillance market, offering affordable, high-quality security solutions for homeowners and small businesses across the United States. As their direct-to-consumer e-commerce channel grew in importance, Night Owl needed a technology partner capable of modernizing their digital storefront and providing reliable ongoing support.
The Challenge
Night Owl’s existing Magento 1 platform was approaching end-of-life, presenting both security risks and limitations on the customer experience they could deliver. The company needed to migrate to Magento 2 without disrupting their active online sales channel — a critical revenue stream for a brand competing in the fast-moving consumer electronics space.
Key challenges included preserving years of product data, customer accounts, and order history during the migration, while simultaneously upgrading the checkout experience to meet modern consumer expectations. Night Owl also required seamless integration with their existing payment processors, Authorize.Net and PayPal, to ensure uninterrupted transaction processing throughout the transition.
Our Approach
Creatuity engaged with Night Owl across two distinct project phases — the initial Magento 2 migration and an ongoing managed services engagement — with structured project management throughout. This dual-phase approach allowed us to first focus on a clean, comprehensive migration before transitioning into a continuous improvement model.
During the migration phase, our team conducted a thorough audit of Night Owl’s Magento 1 instance, cataloging customizations, third-party extensions, and data structures that needed to be carried forward. We developed a detailed migration plan that prioritized data integrity and minimized downtime during the cutover.
The payment integration work was particularly critical. Night Owl’s customers expect a frictionless checkout experience, and any disruption to Authorize.Net or PayPal processing could directly impact revenue. Our team rebuilt these integrations natively for Magento 2, testing extensively in staging environments before the production launch.
Ongoing Managed Services
Following the successful migration, Creatuity transitioned into an ongoing support role, providing Night Owl with dedicated managed services. This engagement covers everything from bug fixes and security patches to feature enhancements and performance optimization.
Our support team monitors site health proactively, addressing issues before they impact the customer experience. When Night Owl launches new product lines or runs seasonal promotions, our team ensures the platform is optimized to handle traffic spikes and that new products are merchandised effectively.
The breadth of work across both project phases reflects the depth of this partnership — from foundational platform architecture during the migration to the day-to-day operational support that keeps NightOwlSP.com running smoothly.
Results
The Magento 2 migration delivered Night Owl a modern, secure, and scalable e-commerce platform positioned for long-term growth. The new platform provides faster page loads, an improved mobile shopping experience, and a more flexible architecture for future enhancements.
Through continuous managed services, Night Owl benefits from a dedicated team that understands their business, their codebase, and their customers. This ongoing partnership model means faster resolution times, fewer production incidents, and a platform that evolves alongside their product catalog and business strategy.
Creatuity’s work with Night Owl Security Products demonstrates our ability to handle complex platform migrations for consumer electronics brands and transition seamlessly into long-term support partnerships that deliver consistent value.