Have an existing Magento site that needs support? Looking to grow your online business? Hoping to find one vendor that can keep your site online and secure while also making recommendations to improve customer experience? The team of Magento ecommerce experts at Creatuity are ready to assist you with a ad hoc and monthly support plans for your Magento site.
|Three Packages to Choose From||Standard||Premium||White Glove|
|Ticketing system available 24/7|
|Phone Support During Business Hours|
|24/7 monitoring and response to site-down issues|
|Google Analytics Review and Recommendations|
|Unused hours roll-over|
|Strategy and planning call with recommendations to discuss/plan how to use the package||1 / month||1 / month||2 / month|
|Response time to any non-critical items||2 business days||2 business days||4 hours|
|Advanced performance monitoring with proactive response|
|Competitive analysis, usability testing and other proactive recommendations|
|Backups and recovery planning|
Those who feel they have decent Magento support in house and not needing to sign a contract for ongoing IT support, can hire the Magneto support specialists at Creatuity for professional assistance. Ad hoc Magento support is billed on an hourly basis. Give us a call and we can discuss your needs.