Unify Every Channel, Delight Every Customer

We connect the dots between your online store, physical locations, and fulfillment centers—so your customers enjoy a seamless shopping experience every time

Start Your Omnichannel Transformation

Disconnected Channels = Missed Opportunities

Your customers expect a smooth journey—from browsing to buying, whether online or in-store.

But disjointed systems, inventory issues, and clunky checkout processes can get in the way.

Here’s how we fix that:

  • Sync inventory across all your channels in real-time.

  • Enable Buy Online, Pick Up In-Store (BOPIS) and curbside pickup.

  • Build personalized experiences using cross-channel customer data.

  • Optimize shipping and fulfillment with ship-to-store and ship-from-store options.

What Makes Our Omnichannel Solutions Different?
We create adaptable, scalable systems tailored to your unique needs.

  • Real-Time Inventory Sync

    Say goodbye to overselling or understocking.

  • Unified Customer Data

    Build loyalty with personalized recommendations and targeted campaigns.

  • Seamless BOPIS Integration

    Delight customers with easy in-store pickups or curbside options.

  • Multi-Location Fulfillment

    Streamline operations with ship-to-store and ship-from-store solutions.

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Success Spotlight: Family Farm & Home

Family Farm & Home, a rapidly growing retailer with over 65 locations, needed to unify their online and in-store systems while enhancing the customer experience. Facing the increased demand for Buy Online, Pick Up In-Store (BOPIS) and curbside pickup during the pandemic, they sought a solution that could scale their operations, streamline inventory management, and support future growth.

How Creatuity Helped:

  • Enhanced Omnichannel Capabilities: Implemented Adobe Commerce Cloud with robust BOPIS functionality.

  • Streamlined Fulfillment: Delivered an easy-to-use dashboard for store associates to manage orders.

  • Future-Ready Customization: Built a mobile POS and headless OMS solution to replace legacy systems, reducing software costs and improving efficiency.

  • Customer-Centric Improvements: Integrated real-time inventory sync and automated customer notifications for seamless shopping.

The Results:

  • BOPIS Adoption Increased: A 35% boost in Buy Online, Pick Up In-Store usage within six months.

  • Operational Efficiency: Replaced outdated systems with scalable, composable solutions tailored to their needs.

  • Reduced Stockouts: A 25% decrease in inventory mismatches.

  • Improved Scalability: Positioned Family Farm & Home for long-term growth with composable commerce.

Read the Full Case Study

Composable, Flexible, and Built for Growth

Whether you’re using Adobe Commerce, Shopify, BigCommerce, or a headless solution like Medusa, our expertise ensures seamless integration across every platform.

Get Your Custom Omnichannel Commerce Roadmap

Build an eCommerce platform that meets your company's complex needs and your customers' evolving demands.

Schedule a free, no-obligation consultation today!

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