Unify Every Channel, Delight Every Customer

We connect the dots between your online store, physical locations, and fulfillment centers—so your customers enjoy a seamless shopping experience every time

Disconnected Channels = Missed Opportunities

Your customers expect a smooth journey—from browsing to buying, whether online or in-store.

But disjointed systems, inventory issues, and clunky checkout processes can get in the way.

Here’s how we fix that:

  • Sync inventory across all your channels in real-time.

  • Enable Buy Online, Pick Up In-Store (BOPIS) and curbside pickup.

  • Build personalized experiences using cross-channel customer data.

  • Optimize shipping and fulfillment with ship-to-store and ship-from-store options.

What Makes Our Omnichannel Solutions Different?
We create adaptable, scalable systems tailored to your unique needs.

  • Real-Time Inventory Sync

    Say goodbye to overselling or understocking.

  • Unified Customer Data

    Build loyalty with personalized recommendations and targeted campaigns.

  • Seamless BOPIS Integration

    Delight customers with easy in-store pickups or curbside options.

  • Multi-Location Fulfillment

    Streamline operations with ship-to-store and ship-from-store solutions.

Schedule a Consult

Success Spotlight: Family Farm & Home

Family Farm & Home, a rapidly growing retailer with over 65 locations, needed to unify their online and in-store systems while enhancing the customer experience. Facing the increased demand for Buy Online, Pick Up In-Store (BOPIS) and curbside pickup during the pandemic, they sought a solution that could scale their operations, streamline inventory management, and support future growth.

How Creatuity Helped:

  • Enhanced Omnichannel Capabilities: Implemented Adobe Commerce Cloud with robust BOPIS functionality.

  • Streamlined Fulfillment: Delivered an easy-to-use dashboard for store associates to manage orders.

  • Future-Ready Customization: Built a mobile POS and headless OMS solution to replace legacy systems, reducing software costs and improving efficiency.

  • Customer-Centric Improvements: Integrated real-time inventory sync and automated customer notifications for seamless shopping.

The Results:

  • BOPIS Adoption Increased: A 35% boost in Buy Online, Pick Up In-Store usage within six months.

  • Operational Efficiency: Replaced outdated systems with scalable, composable solutions tailored to their needs.

  • Reduced Stockouts: A 25% decrease in inventory mismatches.

  • Improved Scalability: Positioned Family Farm & Home for long-term growth with composable commerce.

Composable, Flexible, and Built for Growth

Whether you’re using Adobe Commerce, Shopify, BigCommerce, or a headless solution like Medusa, our expertise ensures seamless integration across every platform.

Build an eCommerce platform that meets your company's complex needs and your customers' evolving demands.

Schedule a free, no-obligation consultation today!